“Thanks to AB Phillips and the team for saving me 4k and increasing my coverage level which I didn’t think was possible. My existing broker told me 1 week prior to my policy renewal date that my policy had increased by xxx%. I didn’t think I had any options left, until I talked to AB Phillips. They sorted out my policy and saved me 4k, all within 1 week. Their customers service is unbeatable and their turnaround time equally impressive. I’ve finally got peace of mind that with AB Phillips, I’m really covered.
Cassie Deleeuw, Owner
After struggling to gain insurance for our pack house / cool store complex in regional Tasmania, AB Phillips were recommended to us via an industry contact. They were successfully able to organise insurance on our behalf at an acceptable premium rate in a timely and efficient manner. We were very impressed with their professionalism.
Andrew and Leeanne Scott
Scott Bros.
After being told that our previous insurance company could no longer cover our ISR insurance on our building & cool stores built in the 1980’s due to panelling and spray on foam, we set about finding new insurance.
We were not aware of the stress and dramas this was about to cause. After contacting several insurance companies and brokers over a 3 month period, we were unsuccessful in gaining coverage as no one wanted to cover the risk. We actually thought we might have to close our business down as the risk was too high, especially with company bank loans, we couldn’t continue if our asset wasn’t covered, if there was to be a fire.
As our deadline was getting closer, and without any luck, in desperation we contacted Richelle at APAL Australia to see if they knew of any insurance Companies that dealt with our industry. This is when we were told to contact AB Phillips. The guys at AB Phillips were so helpful and easy to get along with, and after working with us for a few short weeks, they successfully managed to gain insurance for every part of our business. They were so professional with their work manner, and at a time when things were causing us much anxiety, they were always there to talk on the phone or answer emails. Nothing was too much trouble.
I can’t speak highly enough of AB Phillips’ friendly and professional manner, as they went above and beyond to help our 3rd generation orchard secure insurance and continue to do what we love, growing apples.
I highly recommend contacting AB Phillips for all your insurance needs.
Linda Squibb
Director, RW Squibb & Sons Pty Ltd
I want to express my sincere thanks to Etika Talwar for her excellent service in managing a small claim for damage to a camper unit. Etika acted with alacrity, professionalism and courtesy. She communicated with me quickly when promised, and dealt with the insurers very efficiently.
It is this sort of experience that confirms my belief that paying a brokers fee gets me much more than the best policy and premium.
Martin Haskett
AB Phillips Client
Hi Lisa,
I'm just taking a minute to give you some feedback on your report on the insurance policies.
In 70 years in business I have very rarely seen better! Your summary is perfect, concise, and answers all our questions. I'm fiercely loyal to your group simply because in the decades that we have been with you and the predecessor, I've never dealt with better people – and you are certainly continuing the tradition. Your company is very lucky to have you on the staff and if I was still in business, I would try and steal you for my PA.
Keep up the good work. It will be a privilege to work with you.
Walter Glaser
AB Phillips have looked after our camps insurance since 2006. Joel, our account manager has extensive knowledge of the issues we deal with and has always provided us with great service and advice.
Matt & Sophie Bowker
Owners/Directors, Kangaroobie
After making the change to AB Phillips I have been able to operate with comfort when thinking about this aspect of my business. They have followed through with action when I needed them most. Much appreciated.
Gary Kilworth, Director
OFTB Landscape Architecture & Swimming Pool Construction
We moved from a large international broking firm to AB Phillips about 7 years ago and have never regretted it.
We immediately came to appreciate their personal and first class service on all aspects of insurance, and the benefits of dealing direct with the principals of the business.
It's all the extra things they do that make the difference at no extra cost. They bend over backwards for us.
Because they are located nearby we see more of them, and more often than if they were located in the CBD.
They have always been keenly interested in everything we do and in doing so, they have continued to add value to their service offering along the way.
Our businesses have grown together and we know we are just as important to them as any of their other clients.
Brian Gridley, Finance & Administration Manager
Ego Pharmaceuticals
As a bookkeeper I am often called upon to advise and organise insurance policies for my clients.
I have recently engaged ABPhillips to manage the workcover policies for one of my clients who employs in 7 states. ABPhillip’s knowledge and professionalism has taken an onerous task and brought all the policies together seamlessly, and has lightened my work load considerably.
They have been a wonderful resource that I have come to rely on for my own, and my clients insurance needs.
I have no hesitation in recommending ABPhillips and I will definitely be calling on them more in the future when my clients have a need for professional services.
Kate Jackson
Know Your Business Consulting